How can I check the status of a transaction?

Admin users can easily view their transactions in the Visionary Card dashboard, providing a clear overview of the status of all transactions.

1. Log on to https://app.visionarycorporatecard.com

2. Navigate to the Transactions page on the side menu to see all the transactions.

3. Within the Transactions section, you'll see tabs labeled All, Pending & Cleared, Declined, and Refunded.

4. Click on the appropriate tab to view the specific transactions you are interested in.

• Pending & Cleared - Displays transactions that are awaiting approval or have already been cleared. If there is a clock icon (  )  on the right side of the amount that means the transaction is still pending. 

• Declined: Shows transactions that were not approved. For declined transactions, hover over the X icon under the Amount column to see the reason for the decline.

• Refunded: Lists transactions that have been refunded.